Policy Terms and Conditions

Privacy Policy

Vendia Classic Yacht Charters does not pass personal details to any other organisations without your express permission in writing. 

Cookies are used on our web site. You can disable this by not allowing cookies when you view our web pages.

Data Protection 

If you have signed up to our email subscription list or are a customer we may send emails informing you of upcoming events

If you have merely asked us a particular question we will answer by email but not add you to our email list.

We will not pass your contact/email details to any other organisations without your express permission in writing.

Debit and Credit Card Details.

We do not store customer credit card details.

Refund / Cancellation Policy 

Please see our Terms and Conditions below

Terms and Conditions

You agree to abide by the instructions of the Master (Captain or Skipper) or duly delegated representative in all matters

You will be expected to participate in the operation of the vessel to the best of your ability subject to training and experience.

Sailing 

The intention on all voyages is to sail as much as possible as is consistent with the expectations of the voyage. This will take account of the weather, tides, the aptitude of the crew, the capabilities of the vessel, the waters being sailed in and at all times the safety of the whole crew and that the Master’s decision in all this is final.

Safety   

All Vendia Classic Yacht Charters sailing vessels and their skippers are approved to the standards required by the country of the vessels registration.

Vendia Classic Yacht Charters reserves the right to refuse any applicant considered unsuitable without giving an explanation.

You understand that sailing can be a dangerous activity, particularly in remote locations or rough weather which can be encountered at any time of year on any voyage.

Guests and crew shall not bring on board the vessels any goods or articles of an inflammable or dangerous nature, nor any controlled or prohibited substance, nor any animals. The Master (Captain or Skipper) or any duly delegated person shall be entitled at all times to search a guest or crew member, and/or their personal luggage and goods if the Master reasonably believes they may be in breach of this clause of the terms and conditions.

What is included in the price? 

The full voyage from beginning to end as advertised subject to the outlined itinerary.  

The majority of meals and all accommodation are included on board. Some meals may be taken ashore, this will depend on the style of the voyage.  

Instruction, life jackets and all safety equipment.  

What is excluded from the price?  

Travel insurance.

Travel to and from all voyages or cruises

Meals, trips or activities ashore are at the guests own expense.

Customer Responsibility 

Customers agree to accept the authority and decisions of Vendia Classic Yacht Charters or its agents or suppliers of voyages whilst on a voyage booked with us. If in the opinion of the Master (Captain or Skipper)  the health, level of fitness or conduct of a customer at any time before or during a tour is endangering or appears likely to endanger the health or wellbeing of the customer or any third party or the safe, comfortable or happy progress of the cruise, the customer may be may be excluded by being put ashore for all or part of the voyage, as soon as practical without refund or recompense. Where a customer is excluded, Vendia Classic Yacht Charters or its agents or suppliers will have no further responsibility towards them (including any return travel arrangements) and we will not meet any expenses or costs incurred as a result of the exclusion. In the case of ill health, Vendia Classic Yacht Charters, its agents or suppliers of voyages may make such arrangements as it sees fit and recover the costs thereof from the customer. If a customer commits an illegal act (including, for example, causing any damage) the customer may be excluded by being put ashore for all or part of the voyage, as soon as practical and Vendia Classic Yacht Charters or its agents or suppliers of voyages shall cease to have responsibility to/for them as above. No refund will be given for any unused services. When you book with us, you accept responsibility for any malicious damage or malicious loss caused by you or any member of your party. Full payment for any such malicious damage or malicious loss (reasonably estimated if not precisely known) must be made direct to Vendia Classic Yacht Charters or its agents or suppliers as soon as possible. If the actual cost of the loss or damage exceeds the amount paid where estimated, you must pay the difference once known. If the actual cost is less than the amount paid, the difference will be refunded. You will also be responsible for meeting any claims subsequently made against us and all costs incurred by us (including our own and the other party’s full legal costs) as a result of your actions. You should ensure you have appropriate travel insurance to protect you if this situation arises

Cancellation  

Vendia Classic Yacht Charters will refund voyage fees paid for voyages cancelled by them prior to voyage commencement unless;   

The voyage has been cancelled for the following reasons: 

In the case of a ‘force majeure’ i.e. acts of terrorism, earthquake, pandemics and government decree terminating the voyage.  

Any other cause beyond the reasonable control of Vendia Classic Yacht Charters Ltd.  

Vendia Classic Yacht Charters and/or the Master reserve the right to reschedule departure times and destinations if dictated by the current or forecast weather conditions. 

Alcohol

Consumption of alcohol is at the Masters (Captain or Skipper)  discretion for safety reasons.

When ashore

Vendia Classic Yacht Charters is not responsible for crew or guests when they are ashore.

Payment

Vendia Classic Yacht Charters reserves the right to alter the price of any voyage without notice up or down. Special offers are for new bookings only. Errors and omissions are accepted. Bookings will be processed at our published prices for the time of booking and adhered to; otherwise, in the case of any unexpected upward change in price, you will be informed and asked if you wish to reconsider your booking before proceeding.   

Prices for voyages are quoted in US Dollars

Deposits are due as shown on the booking form i.e. 50% of the total cost at the time of booking (non-refundable) and the balance due 8 weeks before the first day of the booked period

Age 

Crew or guests under 18 years must be accompanied by their their parents or legal guardian.

Complaints 

If we should receive a complaint about any part of our service, by phone, e-mail or letter, then it will be dealt with promptly, confidentially, and effectively to the best of our ability.  

Amendments 

Vendia Classic Yacht Charters Ltd reserves the right to amend these Terms and Conditions without notice.